Returns & Exchanges
At RPM SXS, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery provided they are in original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.